DELIVERY INFORMATION

Delivery

Please allow up to 2 days for orders to be processed.

UK – Approximately 1 – 2 days

Europe – Approximately 3 – 5 days

Rest of the world – Approximately 3 – 7 days

Couriers used:  Royal Mail, Hermes, DPD, UPS & DHL

Please make sure you double check your shipping address before completing your order as you’ll be held responsible for any lost items. If the item is returned to us and the fault is from you, you’ll be asked to pay the shipping fee again for it to be redelivered.

Customs & import duties

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.